Interpersonal Communication Using Emotional Intelligence

“Why can’t others understand me?” “Hello, I’m talking to you!” “I feel like I’m not being heard.” Emotional intelligence does not come easy to everyone. But you can learn to improve your own EI thereby improving your communication skills with others.

This highly interactive course will help you develop a deeper understanding of yourself and how you relate to others — both personally and professionally. This understanding enhances personal and professional relationships by increasing harmony, productivity, and effectiveness among diverse individuals and groups.

The Myers-Briggs Type Indicator® (MBTI) instrument used in this course will provide valuable knowledge and skills in the following areas:

  • Self-understanding & development
  • Career development
  • Organizational development
  • Team-building
  • Interpersonal communication
  • Diversity & multicultural training
  • Management & leadership training
  • Coaching & counseling
  • Conflict management
  • Change management

Course Outline:

  • Explanation of type theory and history
  • Taking the MBTI
  • Verification of type (self-estimate; reported type; “best fit” type)
  • Explanation and verification of MBTI® results
  • Constructive use of differences
  • Application of the MBTI: Team building and communication activities

Who should attend?

Team leaders and supervisors at any level

 

How long?

1-day workshop, with some advanced work

Related Courses:

Effective Communication: Working with Others
Communicating without Words: Nonverbal/Body Language Communication
Rooting and Routing through Crucial Conversations